For anyone who works in a mid- to large-sized business, you’ve likely heard this new, great and wonderful idea of putting the customer first. It’s great in theory. It really is. But, how many companies actually do this, and those that do, how many actually do it right? The answer is an astonishing (albeit not surprising)
Some time ago, I left my previous job as the Sr. Manager of Customer Service at Tapjoy. While I am legally prohibited from discussing the particulars of my departure, being asked a few times lately if I considered my demise at Tapjoy a failure, made me get to thinking. In short – yes and no.
In 2008 I set out to bring web hosting technologies built around native IPv6 connectivity to market. In October of 2008, HostHaus was born. It’s been a long journey in the 7 years operating the business, with many lessons learned along the way. Most of what I’ve learned from running this business, is just how
In my not-so-distant past I heard the phrase “Perception is reality.” When I heard it, I couldn’t help but laugh because it sounded so passé. Who talks like that – let alone thinks that way? I’ve always been a big believer in meritocracy, and this phrase undermines that completely. So, let’s dissect this statement, and
This past week I went down to Monterrey, Mexico to visit and see what it was like for work. I don’t know that I could have had a more enjoyable experience out of the country in a place that wasn’t a “vacation destination.” The people in Monterrey are so polite and outgoing, very hospitable, and
It’s a little hard to believe that it’s 2014 already … and that January is almost over. 2013 had some great moments, some not so great moments, things to do, things that got done, people who came, went, and morphed. It all happened so quickly. 2014 seems to be off to a start, that’ll put
I can’t believe 2013 is almost over. Where did this year go? Last I knew, I was packing up a moving van to move up to the San Francisco Bay area … now I’m here, and have been for over a year.
We moved to Walnut Creek at the end of September. Couldn’t be happier, not only to get out of the crappy apartment complex we were in, in Concord, but to be in an area where things are a quick walk or trolly (fancy painted bus) ride to. Downtown Walnut Creek is awesome … lots to do. The bad news? We’re right down the street from the Apple Store now.
In other news, I spent my 33rd birthday in Cancun, and I couldn’t have been happier. It was an amazing trip filled with good memories, good eats, and great experiences. Being able to stand just feet away from Chichen Itza was phenomenal. Ever been somewhere, and just “felt” the history? Epic doesn’t even describe it fully.
Most recently I’ve been involved in a lot of happenings at work. Everything is making me stretch for skills I didn’t know I had, and look at things in a completely different perspective. The best part? I’ve got an awesome team of people who are supportive and work their butts off to help us meet our goals. Team Tapjoy FTW!
* Sorry for the total randomness and short bursts of subject … lots going on in my head *
The holidays are upon us. Spent Thanksgiving at home, not doing a lot – and it couldn’t have been better. This Christmas is going to be interesting – I’ll be spending it alone for the first time in I don’t know how many years, and I’m actually looking forward to it. Christmas has lost some of its glamour for me in the past 10 years, but it always helps me reflect on how much people have influenced me and my life. I couldn’t be more grateful.
With that, I wish you all (all 3 of you that may read this) very happy holidays, an amazing new year, and the most prosperous and fulfilling year to come.
It’s been a little while since I’ve had the opportunity to sit down and focus on something other than Tapjoy or HostHaus. Tonight though, is the night. What’s going on in my head, however, is still related to work. As of today, I’m responsible for 3 direct reports at Tapjoy. I’m being tasked with the
So it’s almost August … and my last post was in March. Total fail on my part … but let’s see what we can get down on paper while I wait for a 43G database dump to re-import into MySQL… I’ve been at Tapjoy for almost 10 months now, and I have no idea where
A few days ago, I got this mysterious offer to sign up for the Uhuru AppCloud and test drive the services they offer. At first glance it seemed overly simplified, almost dumbed down … and then I start to use it. Here’s what I found: Signing up was easy. Just a few pieces of information,